AGB

1. Scope

These Terms and Conditions apply to all orders placed through the online store operated by Swamiglobal Exim UG (haftungsbeschränkt). By placing an order, you agree to be bound by these Terms and Conditions.

2. Seller Information

Swamiglobal Exim UG (haftungsbeschränkt)

Helmut-Käutner-Straße 21

81739 Munich

Germany

Email: info@swamiglobalexim.com

3. Products

We offer rice, lentils, spices, grocery products, and other food-related items through our online store.

Product images are provided for illustrative purposes only. Actual products and packaging may vary slightly due to supplier updates or manufacturing changes.

4. Ordering

Submitting an order through our website constitutes an offer to purchase the selected products.

A legally binding contract is formed only when we accept your order and send an order confirmation or dispatch confirmation.

We reserve the right to refuse or cancel any order where permitted by applicable law.

5. Prices

All prices displayed on our website are shown in Euro (€) and include applicable statutory Value Added Tax (VAT), unless otherwise stated.

Shipping costs, if applicable, are displayed separately during the checkout process before payment is completed.

6. Payment

We accept various secure payment methods, which may include:

• Credit and Debit Cards
• PayPal
• Apple Pay
• Google Pay
• Bank Transfer (where available)

Payment must be successfully completed before goods are dispatched.

7. Shipping & Delivery

Orders are shipped to the delivery address provided during checkout.

Estimated delivery times are provided for guidance only and may vary depending on destination, customs procedures, holidays, or courier services.

We are not responsible for delays caused by circumstances beyond our reasonable control.

8. Risk and Ownership

Ownership of the goods remains with Swamiglobal Exim UG (haftungsbeschränkt) until full payment has been received.

The risk of accidental loss or damage transfers to the customer upon delivery, in accordance with applicable consumer protection laws.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing and delivery information
• Ensuring someone is available to receive deliveries where necessary
• Inspecting goods promptly after delivery
• Reporting any delivery issues without undue delay

10. Warranty

Customers benefit from the statutory warranty rights provided under German consumer protection law.

These statutory rights are not limited or replaced by these Terms and Conditions.

11. Liability

Our liability is limited to the maximum extent permitted by applicable German law.

Nothing in these Terms excludes or limits liability for:

• Intentional misconduct
• Gross negligence
• Death or personal injury
• Fraud
• Any liability that cannot legally be excluded

12. Returns & Right of Withdrawal

Consumer rights relating to returns, cancellations, and the statutory right of withdrawal are governed by our separate Cancellation Policy and Returns Policy.

Please refer to those documents before returning any products.

13. Intellectual Property

All trademarks, logos, product images, graphics, website content, text, and other intellectual property displayed on this website remain the property of Swamiglobal Exim UG (haftungsbeschränkt) or their respective owners unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Data Protection

Personal information collected through our website is processed in accordance with our published Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

15. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany.

Mandatory consumer protection rights applicable in the customer's country of residence remain unaffected where required by law.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

Contact Information

Swamiglobal Exim UG (haftungsbeschränkt)

Helmut-Käutner-Straße 21

81739 Munich

Germany

Email: info@swamiglobalexim.com

Website: www.swamiglobalexim.com