Food Safety & Quality Policy

Swamiglobal Exim UG (haftungsbeschränkt)
Helmut-Käutner-Straße 21
81739 Munich
Germany

Email: info@swamiglobalexim.com
Phone: +49 155 10226817
Website: www.swamiglobalexim.com

1. Purpose

At Swamiglobal Exim UG (haftungsbeschränkt), we are committed to supplying safe, high-quality food products under the DML brand.

This Food Safety & Quality Policy outlines our commitment to food safety, regulatory compliance, product quality, and customer satisfaction throughout our operations.

2. Scope

This policy applies to all products and activities associated with the DML brand, including:

• Rice
• Lentils
• Pulses
• Grocery products
• Future DML food products
• Imported food products
• Warehousing
• Transportation
• Distribution
• Online sales

3. Regulatory Compliance

Our products are handled and supplied in accordance with applicable food safety legislation, including:

• EU Food Information Regulation (EU) No. 1169/2011
• General Food Law Regulation (EC) No. 178/2002
• German Food and Feed Code (LFGB)
• HACCP (Hazard Analysis and Critical Control Points) Principles
• Applicable import and food safety regulations

4. Supplier Approval

We work only with suppliers who meet our quality and compliance requirements.

Suppliers are evaluated based on:

• Product quality
• Food safety standards
• Legal and regulatory compliance
• Product traceability
• Export capability
• Consistent supply performance

Only approved suppliers are authorized to supply DML products.

5. Product Quality

Every product supplied under the DML brand is expected to meet established quality standards for:

• Appearance
• Cleanliness
• Taste
• Aroma
• Moisture content
• Packaging integrity
• Shelf life

6. Product Traceability

To ensure complete traceability throughout the supply chain, products are identified using:

• Batch number
• Best Before date
• Country of origin
• Product code
• Import records

This enables effective tracking of products from supplier to customer.

7. Storage Standards

Products are stored under suitable conditions to maintain safety and quality.

Our storage practices include:

• Clean and hygienic warehouse facilities
• Protection from contamination
• Pest control measures
• Dry storage conditions
• Appropriate temperature management
• FEFO (First Expiry, First Out) inventory management

8. Transportation

Products are transported using clean, suitable vehicles to help preserve product quality and food safety throughout the supply chain.

Transportation procedures are designed to minimize the risk of contamination or damage during delivery.

9. Product Inspection

Products may be inspected at various stages, including:

• Before shipment
• Upon arrival
• During storage
• Prior to dispatch

Any products that do not meet quality or safety requirements are isolated and investigated before any further action is taken.

10. Customer Complaints

Customer complaints relating to food safety or product quality are taken seriously.

All complaints are:

• Recorded
• Investigated promptly
• Resolved where appropriate
• Used to implement corrective and preventive actions when necessary

11. Product Recall

If a food safety risk is identified, we will take appropriate action, which may include:

• Identifying affected batches
• Notifying customers where appropriate
• Informing the relevant authorities where legally required
• Withdrawing affected products from sale
• Taking corrective actions to prevent recurrence

12. Continuous Improvement

Swamiglobal Exim UG (haftungsbeschränkt) is committed to continuously improving its food safety and quality management systems.

Regular reviews include:

• Supplier performance
• Customer feedback
• Legal and regulatory requirements
• Food safety procedures
• Quality management systems

These reviews help ensure ongoing compliance and continual improvement.

13. Contact Information

If you have any questions regarding this Food Safety & Quality Policy, please contact us:

Swamiglobal Exim UG (haftungsbeschränkt)

Helmut-Käutner-Straße 21

81739 Munich

Germany

Email: info@swamiglobalexim.com

Phone: +49 155 10226817

Website: www.swamiglobalexim.com

Version: 1.0

Effective Date: 29 June 2026

Applicable Law: Federal Republic of Germany