Privacy Policy

Swamiglobal Exim UG (haftungsbeschränkt)
Helmut-Käutner-Straße 21
81739 Munich
Germany

Email: info@swamiglobalexim.com
Phone: +49 155 10226817
Website: www.swamiglobalexim.com

1. Data Controller

The controller responsible for the processing of personal data on this website is:

Swamiglobal Exim UG (haftungsbeschränkt)

Helmut-Käutner-Straße 21

81739 Munich

Germany

Email: info@swamiglobalexim.com

Phone: +49 155 10226817

2. Purpose of This Privacy Policy

This Privacy Policy explains how we collect, process, store, and protect your personal data when you visit our website, create an account, purchase products, or otherwise interact with our online store.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

3. Legal Basis for Processing

We process your personal data in accordance with Article 6 of the GDPR, including:

• Article 6(1)(a) – Your consent
• Article 6(1)(b) – Performance of a contract
• Article 6(1)(c) – Compliance with legal obligations
• Article 6(1)(f) – Legitimate interests, such as improving our services and preventing fraud

4. Personal Data We Collect

Depending on how you use our website, we may collect the following personal information:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Customer account information
• Order history
• Payment-related information (processed securely through payment providers)
• IP address
• Browser type and version
• Device information
• Website usage information
• Cookies and similar technologies

5. How We Use Your Data

We use your personal data for purposes including:

• Processing and fulfilling orders
• Managing customer accounts
• Processing payments
• Delivering purchased products
• Providing customer support
• Preventing fraud and unauthorized activity
• Complying with legal obligations
• Improving website performance
• Website analytics and reporting
• Marketing communications where legally permitted or where consent has been provided

6. Payment Processing

Payments are processed securely by authorized third-party payment providers.

We do not store your complete payment card information on our servers.

Payment providers process your payment information in accordance with their own privacy policies and applicable legal requirements.

7. Shipping & Delivery

To fulfill your orders, we share only the information necessary with trusted shipping and logistics partners.

This may include:

• Name
• Delivery address
• Contact details
• Order information necessary for delivery

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

We use:

• Essential cookies required for website operation
• Functional cookies
• Analytics cookies
• Marketing cookies

Where legally required, analytics and marketing cookies are only activated after obtaining your consent.

Please refer to our Cookie Policy for more information.

9. Analytics and Tracking Technologies

Our website may use analytics and marketing services including:

• Shopify Analytics
• Google Analytics 4
• Google Tag Manager
• Meta (Facebook) Pixel

These services help us understand website usage, improve our services, measure advertising effectiveness, and enhance customer experience.

Where required by law, these services are only activated after obtaining your consent.

10. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal and tax requirements
• Resolve disputes
• Enforce our legal rights
• Meet regulatory obligations

Once retention is no longer required, personal data is securely deleted or anonymized.

11. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where legally applicable
• Request restriction of processing
• Request data portability
• Object to certain types of processing
• Withdraw previously given consent at any time

Exercising these rights does not affect the lawfulness of processing carried out before consent was withdrawn.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss
• Alteration
• Disclosure
• Destruction
• Misuse

Although no online system can guarantee absolute security, we continuously work to safeguard your information using industry-standard security practices.

13. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

These providers process personal data under their own privacy policies, and we recommend reviewing their privacy practices before using their services.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.

The latest version will always be published on this website with the updated effective date.

15. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us:

Swamiglobal Exim UG (haftungsbeschränkt)

Helmut-Käutner-Straße 21

81739 Munich

Germany

Email: info@swamiglobalexim.com

Phone: +49 155 10226817

Website: www.swamiglobalexim.com

Version: 1.0

Effective Date: 29 June 2026

Applicable Law: General Data Protection Regulation (GDPR) and the laws of the Federal Republic of Germany.